888-925-MALL (6255)
888-925-MALL (6255)
F.A.Q.

1. Where do we ship?
A- We ship all over United States of America.

2. Do we have return policy?
A- All sales are final, no refunds. 

3. Is my information safe?
A- Yes, we make sure your security is our top priority.

4. What is sterling silver?
A- 925 sterling silver refers to silver content of 92.5%. Pure silver is very soft metal and it has to be combined with other metal such as copper to make it harder.

5. How to maintain Sterling Silver 925 ?
A- Now days sterling silver jewelry is coated with various anti- tarnish finishes to maintain its color and brilliance. 925 jewelry also has a coating or ever brite finish that maintains the luster and look of the jewelry. Silver polishing cloth should be used to maintain the look and shine of the metal. If you feel a liquid is needed to clean, use only the once for sterling silver jewelry use only.

6. What is Gold Filled ?
A- Gold-filled jewelry is composed of a solid layer of gold bonded with heat and pressure to a base metal such as brass. Some high quality gold-filled pieces have the look, luster, and beauty gold. In USA the quality of gold filled is defined by the Federal Trade Commission. If the gold layer is 10Kt fineness the minimum layer of karat gold in an item stamped GF must equal at least 1/10 the weight of the total item. If the gold layer is 12k or higher the minimum layer of karat gold in an item stamped GF must equal at least 1/20 the weight of the total item. 1/20 12kt GF is the most common stamp you will find on gold-filled jewelry. 10kt and 14kt are also common karatages.

7. What is a wish list ?
A- A wish list is a list of items that you wish to buy in the future. When you are browsing though the website and find a interesting product just add it into your wish list. In future go to your wish list and convert it to your shopping cart. Its just as simple. Its saves time from looking and finding a desired item.

8. How do you ship order?
A- Most of the orders are shipped with UPS with the type of service you are looking for. Choices are Ground Service, 3 Day Select, 2nd Day & Next Day. US Postal Service can also be asked for.
 
9.How do we get to know about latest products ?
A- Sign in for email campaigns. We periodically email designs of latest & new arrivals. Look into the website for new arrivals. You are most welcome to give us a call or email us your request for new designs you must have seen else were.